Any in-stock product will be shipped out within 1-3 days.

Some of the album might takes a bit longer, please check the album detail page for more information.

*Please film an unboxing video that clearly showing the order number and unboxing process.

We have a 14-day return policy, which means you have 14 days after receiving your item(s) to request a return from the date marked as "Delivered" by the courier/tracking.

Please note before starting a return that outer case is for protecting, slight scratches and discolouration of the case is not a defect of the product.

*Not receiving the photocard you want is not refundable.

For more details, please check our return policy.